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Hi Wrap London clothing is beautiful, but the return process has always been much less so...Now, I am happy to report, things are getting better in that regard as well. My recent return got done in 10 days, not bad if you consider the past of weeks ( I think Sundance still holds the record for longest return process).

Additionally, customer service called me back with a response to a query almost immediately!

Nice. Since I am in the United States and stuff comes from UK some delay is understandable, but I think they were a bit too laid back about things in the past for their own good and ours as consumers Have hope...

Reason of review: Return, Exchange or Cancellation Policy.

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